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Connecting employers with military veterans!

Connecting employers with military veterans!

Posted by: FCi Federal on Oct 11, 2017


Location:

Washington, DC

Job Description:

Asset Forfeiture Agency Manager
Washington, DC Metro Area

FCi Federal is recruiting candidates for the position of Asset Forfeiture Agency Manager, contingent upon award of contract.

Essential Duties and Responsibilities (Day to day functions):

• Responsible for liaising with client customers
• Reports questions/concerns from agency to program management and client
• Assists with performance and action plans that will be presented to client and internal senior leadership
• Ability to successfully communicate with client's customers regarding process changes
• Assists in assessing all contract modifications and determines impacts
• Assists with process improvement initiatives and reports findings to Program Manager and client for approval
• Successfully collaborates with internal Program Manager and human capital team to address employee concerns or performance issues
• Ability to provide exceptional customer service to client and client's customers

The Basic Qualifications for this position are as follows:

• Must be a U.S. citizen and able to obtain and maintain a Public Trust level security clearance
• Must successfully complete a comprehensive 7-year criminal and credit history background check
• Must successfully complete a drug screening

Minimum Experience, Education and Licensure:

• BS/BA Degree
• PMP Certification - preferred
• Five (5) years' experience in a customer service environment relating to asset forfeiture
• Comprehensive knowledge of large-scale SCA contracts
• Computer skills required: MS Office Suite

Minimum Knowledge, Skills and Abilities:

• Positive attitude focused on customer satisfaction
• Ability to work effectively and efficiently in a team environment and relate well to others
• Ability to show initiative and commitment to the company's goals
• Ability to readily adapt to changing requirements
• Strong commitment to performing and producing at the highest level of quality at all times
• Ability to manage individual workflow effectively and improve processes when necessary
• Ability to communicate clearly and effectively with coworkers both in written and verbal communications
• Positive attitude focused on customer satisfaction

Physical Requirements:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands and fingers to handle, or feel objects and office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to lift up to 40 lbs., bend, reach, carry, stoop, kneel, climb, etc.

Work Environment:

• This position requires applicant to live within the DC metro area, as well as the ability to travel to satellite offices.

FCi Federal is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability. We maintain a drug-free workplace and perform substance abuse testing.

HR. Website URL:

https://www4.recruitingcenter.net/Clients/fedconsulting/PublicJobs/Canviewjobs.cfm

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About FCi Federal

FCi Federal is a unique government services provider. We save agencies millions of dollars by taking on work that would be far more expensive for them to do themselves. Moreover, our work with law enforcement agencies and immigration plays a critical role in protecting our nation’s borders.

Please visit this employer's Public Profile to see more jobs offered by FCi Federal