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Connecting employers with military veterans!

Posted by: PenFed on Dec 19, 2017


Chantilly, VA

Job Description:

Support Service, Mail & Print Operator I
PenFed is hiring a Support Service, Mail & Print Operator I in our office in Chantilly, VA. The primary purpose of this job is to perform a variety of complex duties including, but not limited to, setting up and operating equipment in the preparation of materials for printing, mailing and shipping, ensuring items are processed within established guidelines and timeframes. In addition, the incumbent performs duties in the Data Center including, but not limited to, the printing, tracking and distribution of stock reports, checks, draft and statements.

Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

Prepare, adjust, load and operate machinery to fold, insert, seal and meter postage for the mailing of materials to members and other organizations.
Operate a bursting machine to separate materials received from the Data Center including, but not limited to, member statements and delinquency notices, pin mailers, security codes, etc.
Process statement mailings, to include proper sorting, according to computer generated reports to allow for greatest discount.
Accurately prepare Mailing Statements for submission to US Post Office for correct allocation of monies for various discounts.
Process outgoing mail, including packages using the PC accounting system to accurately charge back postage cost to the various cost centers and affixing correct postage to each item.
Update the UPS CompleteView System based tracking system for all packages sent to branches and members.
Remain current on postal zones, mail rates and post office regulations and requirements.
Receive and examine all materials from within PenFed to be delivered by contracted couriers and vendors to ensure proper addressing and destination. Insures that all materials are picked up by respective couriers within established time parameters.
Notify Manager of department needs including, equipment repairs, supplies, and postage meter refills
Perform routine maintenance to equipment including, but not limited to, cleaning, lubrication and identification of parts which need replacement.
Secure work area before leaving each day.
Provide guidance and training to less experienced staff members.
Trained and experienced on Hogan mainframe, and the operation on IBM 4000 continuous form printer for the production of statements and other correspondence, IBM 6400 continuous forms for the printing of checks, and other multitude of forms.
Ensure quality printing of all stock report, checks, deposit advice, loan drafts and statements using the proper alignment and printer procedures.
Distribute and log all stock reports and special forms to the proper departments and coordinates the reprinting of missing or damaged reports/forms.
The incumbent will also be picking mail up at the USPS, and as well as branches and service centers in the DC Metro Area.
This is not intended to be an all-inclusive list of job duties.

Education and Experience
Equivalent combination of education and experience is considered.

High School diploma or a combination of education and experience that provide the necessary skills and knowledge to satisfactorily perform the essential job functions.
One-year (1) work experience, preferably in mailing and shipping, required. .
Knowledge of CASS Certification mail, postal requirements, zones and rates preferred.
Must have valid driver's license and no registered violations on driving record for past 2 years

Supervisory Responsibility
This position will not supervise employees.

Licenses and Certifications
There are no additional certifications required.

Work Environment
While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.
* Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.*

Limited travel to various worksites is required.

About Us
Established in 1935, PenFed today is one of the country's strongest and most stable financial institutions with over 1.6 million members and over $23 billion in assets. We serve members in all 50 states and the District of Columbia, as well as in Guam, Puerto Rico, Okinawa, and Portugal. We are federally insured by NCUA and we are an Equal Housing Lender. We are available to members worldwide, via the web, seven days a week, twenty-four hours a day.
Our mission isn't simply to help our members get by. We exist to help them realize every ounce of their potential. We exist to educate, and to encourage. We exist to usher their dreams into the land of reality.
We provide our employees with a lucrative benefits package including robust medical, dental and vision plan options, plenty of paid time off, 401k with employer match, on-site fitness facilities at our larger locations, and more.

Equal Employment Opportunity
PenFed management will maintain and observe personnel policies which will not discriminate or permit harassment or retaliation against a person because of race, color, creed, age, sex, gender, gender identity, gender expression, religion, national origin, ancestry, marital status, military or veteran status or obligation, the presence of a physical and/or mental disability or medical condition, genetic information, sexual orientation, and all statuses protected by applicable state or local law in all recruiting, hiring, training, compensation, overtime, position classifications, work assignments, facilities, promotions, transfers, employee treatment, and in all other terms and conditions of employment. PenFed will also prohibit retaliation against individuals for raising a complaint of discrimination or harassment or participating in an investigation of same.
PenFed will also reasonably accommodate qualified individuals with a disability so that they can apply for a job or perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PenFed. Contact human resources (HR) with any questions or requests for accommodation at 703-838-1568.

HR. Website URL:


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About PenFed

Pentagon Federal Credit Union (PenFed) is one of the strongest and safest financial institutions with more than $14 billion in assets, offering mortgages, credit cards, automobile loans, personal loans, checking, money market savings, and much more. PenFed is comprised of member-owners, headed by a volunteer Board of Directors. PenFed has offices located in Alexandria, Virginia; Omaha, Nebraska; and Eugene, Oregon, as well as our branch locations. Employment opportunities may be available in mortgage services, collections, IT, or branch operations. PenFed offers an excellent benefits package that includes medical, dental, and vision coverage; education assistance; bonus opportunities; disability and life insurance; and a 401 (k) with employer match. Let us help you discover where you fit in!

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