Construction Equipment Technical Communicator

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Posted by: Cleveland Brothers on Jun 12, 2019


Harrisburg, PA

Job Description:

Primary focus of this position will be to provide technical support for construction equipment product problems with a focus on large mining shovels and distribute service information to all concerned and ensure technical matters are accurately defined.
Responsibilities include:
- Research product problems and distribute service information to all concerned
- Ensure technical matters are accurately defined, what is failing, hours at failure, conditions, cause and frequency of failure, locations, known fixes, temporary repairs made, recurrences, and unknowns
- Summarize impact, high repair costs, downtime, policy dollars spent, special parts exchange programs, unusual parts replacements, loaner machine guarantees, price discounts, and lost sales
- Prioritize problems, develop action plans
The preferred candidate will be knowledgeable in:
- Mechanical, electrical, and hydraulic systems on construction equipment
- Have good verbal and written communication skills necessary for communicating with customers, technicians, and manufacturer's representatives
- Have excellent personal computer skills
- This position will be office in Murrysville and requires travel to customer job sites, branch locations, and meetings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Cleveland Brothers Equipment Company

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About Cleveland Brothers Equipment Co.

We Are Looking For Great Technicians! Cleveland Brothers Equipment Co., Inc. can trace its origin back to 1937 when Bob and Roy Cleveland started a landscaping contracting company. The company evolved throughout the years working on numerous high profile jobs. In response to their development they started searching for new opportunities, Bob and Roy eventually took over the Caterpillar dealership in Central Pennsylvania. On October 10, 2005 Cleveland Brothers acquired Beckwith Machinery Company. In addition Cleveland Brothers also acquired One Call Rentals, a network of Cat Rental Stores in Western Pennsylvania and Northern West Virginia. One Call Rentals handles Caterpillar compact construction equipment and allied equipment such as air compressors and aerial lifts. This expansion allowed the Cleveland Brothers family of companies to serve 59 Pennsylvania counties in an area that stretches from the Northeast corner of the state throughout all of Central and Western Pennsylvania. Included in this new territory are 17 counties in Northern West Virginia and 2 in Western Maryland. Caterpillar Dealerships are great places to work, and Cleveland Brothers, who is serving Pennsylvania and West Virginia, is one of the best. With competitive compensation, affordable cost of living, proximity to big cities and outdoor adventures, Cleveland Brothers is a great place to start your next career. Looking for a Career as a CAT Technician? We NEED great people! See open positions at:

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