Amazon.com, a Fortune 500 company based in Seattle, Washington, is the global leader in e-commerce. Since 1995, when Jeff Bezos started Amazon.com, we have significantly expanded our product offerings, international sites, and worldwide network of fulfillment and customer-service centers. Today, Amazon.com offers everything from books and electronics to tennis rackets and diamond jewelry. We operate sites in the United Kingdom, Germany, France, Japan, Canada, and China (Joyo.com). In 2000, Amazon.com began to offer its best-of-breed e-commerce platform to other retailers and to individual sellers. Now, big-name retailers work with Amazon Services to power their e-commerce offerings from end-to-end, including technology services, merchandising, customer service, and order fulfillment. Other branded merchants also leverage Amazon.com as an incremental sales channel for their new merchandise; you can find products from top retailers across our retail site. Finally, independent software developers also derive value from the platform--through Amazon Web Services--by building profitable applications and services that cater to Amazon.com customers and sellers. Our working philosophy--work hard, have fun, make history--is actually quite telling. Our people radiate a genuine enthusiasm for their work. They definitely put their hearts and souls into what they do, for they know real customers are counting on them to innovate and keep our promises. The fun, then, is a natural extension of doing what you love to do. Working with smart people, on challenging projects, in an environment high on responsibility and low on politics, makes most people look forward to the workday. Add that the work we're doing is truly changing the way people find and discover products, and you begin to see that much of the root of our enthusiasm comes from our desire to do something that's never been done before.